Privacy policy

Privacy Policy
Effective Date: March 1, 2025
Last Updated: May 7, 2025

Thank you for reaching out, please add the following information to your privacy policy: 

MOVE MUSCLE & JOINT SMS Terms and Conditions / Privacy Policy
MOVE MUSCLE & JOINT respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

- Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
- Data Usage: We use your data solely for sending messages regarding customer support, cancellations and conversational messaging. 
- Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
- MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Contact MOVE MUSCLE & JOINT at +19133030989 or [email protected] for HELP or to STOP receiving messages.
- Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to [email protected] or +19133030989. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. MOVE MUSCLE & JOINT will not sell, rent, or share the collected mobile numbers.
- All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

 

1. Introduction
Move Muscle & Joint ("Company," "we," "our," or "us") respects your privacy and is committed to
protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you visit our website (https://movemuscleandjoint.com) or
communicate with us via SMS.
By using our Website or opting into SMS messaging, you agree to the terms of this Privacy Policy. If
you do not agree, please do not use our services.

2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, mailing address, etc.
- Health Information: Voluntarily submitted through contact or intake forms.
- Technical Data: IP address, browser type, referral source, and site activity.
- Cookies & Tracking: We use cookies and tracking technologies to improve functionality and
performance.

3. How We Use Your Information
We may use your information to:
- Provide and manage appointments and services.
- Communicate with you about your care and scheduling.
- Send appointment reminders, updates, and relevant offers via SMS or email (if opted in).
- Improve our services, website, and communication.
- Comply with legal and regulatory requirements.

4. SMS Text Messaging Policy

MOVE MUSCLE & JOINT may send automated SMS (text) messages to confirm appointments, send reminders, provide directions, follow up with care tips, and deliver important service updates.

By entering your mobile number on our website at [https://movemuscleandjoint.com/sms-opt-in](https://movemuscleandjoint.com/sms-opt-in) and submitting the form, you provide express written consent to receive automated informational text messages from MOVE MUSCLE & JOINT.

You will receive appointment confirmations, reminders, and booking-related updates. Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.

To stop receiving messages, reply STOP at any time. For help, reply HELP or email us at [email protected].

We do not share or sell your mobile information with third parties for marketing purposes. Your data is used solely for communication related to the services you request.

5. Information Sharing & Disclosure
We do not share, sell, or rent your personal or mobile data with third parties for marketing or
promotional purposes, under any circumstances-even with your consent.
We do not transfer your data to any external organization under any circumstances.
We may share your information only when:
- Required to comply with legal or regulatory obligations.
- Working with secure, vetted service providers (e.g., for website hosting, SMS messaging) under
strict confidentiality.

6. Data Security & Safeguards
We protect your information using administrative, physical, and technical safeguards, including:
- Staff privacy training
- Role-based access controls
- Secure data encryption
- Regular privacy audits and system reviews
However, no data transmission or storage system is fully secure, and we cannot guarantee absolute
security.

7. Your Rights
You may have the right to:
- Access or correct your personal information
- Request deletion of your data
- Opt out of communications
- Restrict or object to certain data uses
To request changes or exercise your rights, contact us at [email protected].

8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with the
new effective date. Continued use of our Website or SMS services after changes indicates your
acceptance.

9. Contact Us
Move Muscle & Joint
10701 El Monte St, Studio 2
Overland Park, KS 66211
Email: [email protected]
Website: https://movemuscleandjoint.com