Privacy policy

Privacy Policy
Effective Date: March 1, 2025
Last Updated: May 7, 2025

1. Introduction
Move Muscle & Joint ("Company," "we," "our," or "us") respects your privacy and is committed to
protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you visit our website (https://movemuscleandjoint.com) or
communicate with us via SMS.
By using our Website or opting into SMS messaging, you agree to the terms of this Privacy Policy. If
you do not agree, please do not use our services.

2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, mailing address, etc.
- Health Information: Voluntarily submitted through contact or intake forms.
- Technical Data: IP address, browser type, referral source, and site activity.
- Cookies & Tracking: We use cookies and tracking technologies to improve functionality and
performance.

3. How We Use Your Information
We may use your information to:
- Provide and manage appointments and services.
- Communicate with you about your care and scheduling.
- Send appointment reminders, updates, and relevant offers via SMS or email (if opted in).
- Improve our services, website, and communication.
- Comply with legal and regulatory requirements.

4. SMS Text Messaging Policy

MOVE MUSCLE & JOINT may send automated SMS (text) messages to confirm appointments, send reminders, provide directions, follow up with care tips, and deliver important service updates.

By entering your mobile number on our website at [https://movemuscleandjoint.com/sms-opt-in](https://movemuscleandjoint.com/sms-opt-in) and submitting the form, you provide express written consent to receive automated informational text messages from MOVE MUSCLE & JOINT.

You will receive appointment confirmations, reminders, and booking-related updates. Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.

To stop receiving messages, reply STOP at any time. For help, reply HELP or email us at [email protected].

We do not share or sell your mobile information with third parties for marketing purposes. Your data is used solely for communication related to the services you request.

5. Information Sharing & Disclosure
We do not share, sell, or rent your personal or mobile data with third parties for marketing or
promotional purposes, under any circumstances-even with your consent.
We do not transfer your data to any external organization under any circumstances.
We may share your information only when:
- Required to comply with legal or regulatory obligations.
- Working with secure, vetted service providers (e.g., for website hosting, SMS messaging) under
strict confidentiality.

6. Data Security & Safeguards
We protect your information using administrative, physical, and technical safeguards, including:
- Staff privacy training
- Role-based access controls
- Secure data encryption
- Regular privacy audits and system reviews
However, no data transmission or storage system is fully secure, and we cannot guarantee absolute
security.

7. Your Rights
You may have the right to:
- Access or correct your personal information
- Request deletion of your data
- Opt out of communications
- Restrict or object to certain data uses
To request changes or exercise your rights, contact us at [email protected].

8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with the
new effective date. Continued use of our Website or SMS services after changes indicates your
acceptance.

9. Contact Us
Move Muscle & Joint
10701 El Monte St, Studio 2
Overland Park, KS 66211
Email: [email protected]
Website: https://movemuscleandjoint.com